Frequently Asked Questions

Answers to all your questions about boji

From opening an account to claiming bonuses, bKash deposits, cricket betting, and safe gaming — read our detailed FAQ covering all the important topics at boji.

24/7 Support
Our live chat is always ready for any question you have

boji has created a simple, fast, and secure online gaming experience for players in Bangladesh. In the FAQ section below we have organized the most frequently asked questions into five categories — Account and Registration, Deposits and Withdrawals, Games and Rules, Bonuses and Promotions, and Security and Responsible Gaming. If you cannot find the information you need, contact our 24/7 live chat support.

Account and Registration

To open an account at boji you need an active mobile number, an email address, and a strong password. The registration process is fully online and takes just a few minutes. Registering with accurate information means you will have no trouble with account verification later.

boji is only for people aged 21 or older. During registration you must confirm that you are 21+ and a resident of Bangladesh. Proof of age may be requested at the time of account verification.

No, only one account per person is allowed at boji. If you try to open multiple accounts using the same mobile number, email, or payment method, all accounts may be closed. Enjoy all the benefits through your single account.

Use the "Forgot password?" option on the boji Login page. A reset link will be sent to your registered mobile number or email. If you have trouble, contact our 24/7 live chat support — help is available in Bengali.

boji verifies identity to protect account security and prevent fraud. To complete it, you need to upload a clear photo of your National ID (NID) or passport. The verification process is completed quickly, and once done, you can easily access all features including withdrawals.

Deposits and Withdrawals

Deposits into boji via bKash are nearly instant — funds are usually added to your account within a few seconds to 2-3 minutes. There may be a slight delay if banking servers are busy. If there is an issue, contact live chat with your transaction reference number.

The minimum deposit at boji is ৳500 and the minimum withdrawal is ৳1,000 — this applies to all three methods: bKash, Nagad, and Rocket. Making transactions in slightly larger amounts rather than frequent small ones makes the withdrawal process faster.

Yes, boji supports deposits and withdrawals through all three popular mobile banking methods — bKash, Nagad, and Rocket. The same rules apply to all methods and processing times are similar.

After a withdrawal request is approved at boji, funds typically reach your mobile wallet within 10 to 45 minutes. During certain periods (late at night or on holidays) it may take slightly longer. Having your account verification completed makes the process smoother.

boji does not charge any additional fees on deposits or withdrawals. However, your mobile banking provider (bKash, Nagad, or Rocket) may apply a minimal charge according to their own transaction policy — contact the relevant provider for details on this.

Games and Rules

To bet on BPL (Bangladesh Premier League) matches, first log in to boji and go to the cricket section. From the list of ongoing and upcoming matches, choose the match you want. You will find various betting markets including match winner, top batsman, and over totals. Review the odds carefully before placing a bet and stay within your budget.

boji has a large collection of slots from leading game developers including PG Soft, Pragmatic Play, and JILI. You will find all types of games — classic slots, video slots, and progressive jackpots. Visit the slots page to see all game categories and popular titles.

RTP is the theoretical percentage of total wagers that a game returns to players over the long term. For example, if the RTP is 96% then on average ৳96 is paid out in prizes for every ৳100 wagered. This is a mathematical average only — results in individual sessions may vary.

Yes, boji is fully mobile-friendly. You can play directly in the browser on both Android and iOS devices without any app. The site automatically adapts to your screen size, so you lose no convenience while gaming or betting.

In a live casino you play in real time with a real dealer via video stream. boji offers live blackjack, roulette, baccarat, and live shows from top providers like Evolution Gaming and Ezugi. Every session is conducted fairly and transparently.

boji only uses games from certified software providers that use Random Number Generator (RNG) technology — meaning every result is completely random and not predetermined. Regular third-party audits are conducted to ensure fair play.

Bonuses and Promotions

After a new registration, boji gives you a 120% bonus on your first deposit — up to ৳20,000. For example, if you deposit ৳10,000 you will receive an additional ৳12,000 as a bonus. If there is an applicable promo code at the time of your first deposit, use it to claim this bonus.

A wagering requirement means you need to place a certain amount in bets before you can withdraw bonus funds. The wagering requirement for boji's welcome bonus is 20 times. This means if you receive a ৳1,000 bonus, you need to place a total of ৳20,000 in bets to withdraw it. This can be completed step by step across any game.

You do not need to sign up separately for boji's VIP program — the more you play, the faster you move up the levels. There are five levels: Bronze, Silver, Gold, Platinum, and Diamond. Weekly cashback increases at each level, with up to 0.8% weekly cashback available at the Diamond level.

Each week a set percentage of your total wagers is added to your account as cashback, based on your VIP level. Weekly cashback is 0.2% at Bronze, 0.3% at Silver, 0.5% at Gold, 0.6% at Platinum, and up to 0.8% at Diamond.

Yes, boji regularly runs various promotions — especially during major cricket tournaments like BPL, IPL, and the T20 World Cup, and during festivals like Eid and Pohela Boishakh. Check boji's promotions page regularly or ask in live chat to find out about the latest offers.

Security and Responsible Gaming

boji uses SSL encryption technology to keep all your personal information and financial transactions secure. Your information is never sold or shared with third parties. Read our privacy policy for full details.

Yes, boji takes responsible gaming very seriously. You can set your own daily, weekly, or monthly deposit limits and betting limits. Visit our responsible gaming page to learn more about these features.

Yes, if you feel you need a break from playing, you can use the self-exclusion feature to close your account for a set period or permanently. To do this, contact live chat support — the team will assist you with respect.

boji believes entertainment gaming should be enjoyable — not a source of stress or addiction. If signs of addiction appear, our support team is ready to help directly in Bengali. Visit the responsible gaming page to learn more about self-exclusion, deposit limits, and break features.

boji's support team is available in Bengali via live chat 24 hours a day, 7 days a week. To contact by email, write to [email protected]. There is no phone or WhatsApp support — live chat and email will give you the fastest resolution.

Still have questions? Contact support

Our expert support team is by your side in Bengali 24/7 — use live chat to get a quick answer to any question.